Child Safety Standards

WakePup has zero tolerance for child sexual abuse material (CSAM) and any content that sexualizes, exploits, or endangers minors. Accounts found to violate this policy are terminated immediately and reported to the National Center for Missing and Exploited Children (NCMEC) and applicable law enforcement.

WakePup is not designed for or directed to children. You must be at least 16 years old to create an account. Accounts identified as belonging to users under 16 are deactivated and the associated data is deleted.

The following are strictly prohibited on WakePup, in any form. Ask titles, custom templates, friend invitations, profile fields, or any other surface where text is stored or transmitted:

• Child sexual abuse material (CSAM) in any depiction
• Solicitation, grooming, or attempts to meet a minor for sexual purposes
• Sexualized content involving real or fictional minors, including AI-generated imagery or text
• Trafficking, sale, exploitation, or coercion of minors
• Sharing or links to material that violates any of the above

WakePup's enforcement combines proactive and reactive measures:

• User reporting: any user can block or report another user through the friend / inbox surfaces. Reports are reviewed by a human within 24 hours
• Account holds: credible reports trigger an immediate account hold while we investigate; the reported account loses the ability to send new asks
• Termination:verified violations result in permanent account termination, deletion of all associated data (except the records we're required to preserve for law-enforcement disclosure), and a ban on re-registration
• Reporting to authorities:CSAM is reported to NCMEC's CyberTipline as required by US federal law. We cooperate fully with law-enforcement requests through proper legal channels.

If you believe a WakePup account is being used to harm a child, contact us immediately:

safety@wakepup.app

Please include: the username or display name of the account, a brief description of the concern, and any screenshots if you have them. We respond to safety reports within 24 hours and act on credible reports even faster.

If a child is in immediate danger, contact local law enforcement first. In the US: 911. You can also report directly to the National Center for Missing and Exploited Children: CyberTipline (report.cybertip.org) or call 1-800-843-5678.

For ongoing safety partnerships, NCMEC outreach, or law-enforcement contact, our designated safety email is safety@wakepup.app.